Job Description
About the opportunity
OLIVER Agency is recruiting a Creator & Influencer Partnerships Manager in Durban, South Africa.
The successful candidate will help develop and manage a creator and influencer community for a consumer brand. The role combines influencer strategy, creator relationship management, campaign activation, creative thinking, reporting, budgeting and programme development.
This is a hybrid opportunity requiring three days per week in the Durban studio. Candidates must therefore be able to work from Durban and attend the studio as required.
Key responsibilities
Creator identification and recruitment
• Identify, contact and recruit creators who align with the client’s brand values and target audiences.
• Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity and brand alignment.
• Maintain an organised creator database that tracks creator tiers, content output, performance and relationship status.
Creator community management
• Develop and manage an ongoing creator-engagement programme.
• Build long-term relationships with creators and ambassador communities.
• Manage creator communications, newsletters, updates and exclusive content.
• Support creator events, focus groups and community activities.
• Develop product-mailer and gifting concepts that strengthen creator relationships.
Campaign and content activation
• Brief and manage creators across campaigns, product launches, always-on content and cultural moments.
• Develop clear creative briefs that provide direction while allowing authentic platform-specific expression.
• Coordinate influencer activity with creative, social-media and content teams.
• Track creator content, approvals, usage rights, advertising disclosures and campaign requirements.
Performance and reporting
• Report on influencer campaign performance, engagement, creator-community growth and programme results.
• Monitor content quality and audience response.
• Translate performance data into practical recommendations.
• Track newsletter engagement, event participation and creator-community health.
Budget and programme management
• Track creator fees, gifting budgets and event expenditure.
• Raise purchase orders and support invoice processing.
• Maintain accurate budget records and flag risks or variances.
• Improve the tools, processes and workflows used to manage the creator programme.
• Support the expansion of the programme into additional markets.
Client partnership
• Present influencer-strategy updates, campaign results and recommendations to client stakeholders.
• Manage feedback and approvals.
• Keep stakeholders informed and maintain progress across campaigns and creator workstreams.
Requirements
• Proven experience in influencer marketing, creator partnerships or creator-community management.
• Experience working with consumer brands, preferably in beauty, personal care, wellness or FMCG.
• Experience identifying, recruiting, briefing and managing creators across platforms such as TikTok, Instagram and YouTube.
• Experience building long-term creator communities or ambassador programmes.
• Strong project-management and organisational skills.
• Knowledge of influencer agreements, content-usage rights, advertising disclosures and compliance requirements.
• Experience supporting budgets, creator fees, gifting expenditure and purchase orders.
• Strong analytical and reporting skills.
• Confidence presenting to and working with brand clients.
• Familiarity with influencer-management platforms such as CreatorIQ, Traackr, Grin or similar tools.
• Familiarity with social-listening and analytics tools.
• Professional proficiency in English.
• Strong interest in creator culture and social-media platforms.
• Ability to manage multiple relationships, campaigns and priorities.
• Experience using generative AI tools to support research, brief development, reporting and programme communication.
• Ability to critically review AI-generated outputs and apply sound professional judgement.
Employment information
Location: Durban, KwaZulu-Natal, South Africa
Work arrangement: Hybrid, with three days per week in the studio
Career level: Senior / Director-level classification
Employment type: Not specified by the Employer
Salary: Not disclosed
Closing date: Not disclosed by the Employer
Vacancy reference: 18678
Last verified by OpportunityZA: 20 October 2026
Important application notice
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