Social Media Manager

Job Description

About the opportunity

OLIVER Agency is recruiting a Social Media Manager in Durban, South Africa.

The successful candidate will lead the social-media presence of at least two FMCG brands, combining content planning, community engagement, performance analysis and campaign coordination.

This is a hybrid opportunity requiring three days per week in the Durban studio. Candidates must therefore be able to work from Durban and attend the studio as required.

Key responsibilities

Content and campaign management

• Plan and manage content calendars for multiple FMCG brand social-media pages.

• Coordinate timely and platform-appropriate content across relevant channels.

• Brief and collaborate with content creators.

• Attend national client events to capture real-time content and support live brand engagement.

• Coordinate with creative, media and client-service teams.

• Ensure content follows the relevant brand voice, platform standards and compliance requirements.

Community engagement

• Engage with online communities through comments, direct messages and proactive engagement.

• Monitor brand mentions, tags and relevant conversations.

• Identify cultural moments and trends that may support brand reach and positive engagement.

• Respond accurately and promptly on behalf of the relevant brands.

Reporting and analytics

• Prepare weekly, monthly and quarterly performance reports.

• Analyse engagement data and content performance.

• Identify clear insights and recommend ways to improve content, community growth and audience retention.

Platform and campaign management

• Use Meta Business Suite and TikTok Studio to manage and optimise brand pages.

• Remain informed about platform updates, algorithm changes and social-media best practices.

• Support activity across platforms such as Facebook, Instagram, TikTok, X, LinkedIn, YouTube and Threads.

Collaboration

• Work with client-service teams to align campaign objectives, timelines and deliverables.

• Contribute to brainstorming and strategy sessions.

• Maintain clear and timely communication with clients and agency partners.

• Manage multiple content calendars, campaigns and deadlines.

Requirements

• Demonstrated experience managing brand social-media accounts.

• Agency or in-house studio experience would be advantageous.

• Excellent copywriting and storytelling skills.

• Ability to write confidently in different brand voices.

• Strong working knowledge of Meta Business Suite and TikTok Studio.

• Familiarity with major social-media platforms and their best practices.

• Ability to interpret social-media metrics and provide practical recommendations.

• Proficiency in Microsoft Excel, PowerPoint and Word.

• Strong organisation and project-management skills.

• Reliable home internet access for the remote portion of the hybrid arrangement.

Employment information

Location: Durban, KwaZulu-Natal, South Africa

Work arrangement: Hybrid, with three days per week in the studio

Career level: Mid-senior level

Employment type: Not specified by the Employer

Salary: Not disclosed

Travel: Attendance at national client events may be required

Closing date: Not disclosed by the Employer

Vacancy reference: 18576

Last verified by OpportunityZA: 20 October 2026

Important application notice

OpportunityZA sourced this vacancy from the Employer’s official recruitment page and independently checked the application link on 20 October 2026. The Employer did not submit this vacancy directly to OpportunityZA and is not represented as an OpportunityZA partner.

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